VS999 Terms and Conditions — Complete Platform Usage Policy

These Terms and Conditions apply to all services offered on the VS999 website (bundles.vs999.my) and its associated mobile applications. By using any VS999 service, you are deemed to have automatically accepted these Terms and Conditions.

To use vs999's services, you must meet the following eligibility requirements:

• You must be at least 18 (eighteen) years of age.
• You must provide complete, accurate, and truthful information at the time of registration.
• VS999 services must be accessed only from countries or regions where doing so is legally permitted.
• Members must be of sound mind and capable of making voluntary betting decisions.
• Members must not belong to any professional sports organization where betting would create a conflict of interest.

VS999 reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

When registering on VS999, providing your correct full name, mobile number, and date of birth is mandatory. Accounts created with false or inaccurate information will be closed, and VS999 reserves the right to withhold any deposited funds.

Only one account is permitted per person. Creating multiple accounts under the same name, the same mobile number, or from the same device is strictly prohibited.

As part of the KYC (Know Your Customer) verification process, vs999 may request the following documents:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• A screenshot or confirmation of the payment method used.
• Any other documentation requested by VS999.

Withdrawal may be limited on accounts that have not completed KYC verification. vs999 may request additional verification at any time, particularly for large withdrawal amounts. If a member fails to cooperate with the verification process, vs999 reserves the right to suspend the account.

The following policies apply to all deposits and withdrawals on vs999. These rules are applicable to members in Bangladesh:

The payment method used for withdrawal must match the one used for the original deposit. Withdrawals to third-party accounts are strictly prohibited — funds may only be withdrawn to an account registered in the member's own name.

VS999 complies with anti-money laundering laws. VS999 may request information about the source of deposits at any time. In the case of any suspicious transaction, VS999 may place the withdrawal on hold pending investigation.

Funds deposited without using a bonus may be withdrawn without any wagering requirement. If a bonus is applied, the relevant wagering requirements must be met before withdrawal.

All bets placed on vs999 are considered final once confirmed. Please review your bet slip carefully before confirming — cancellations are not possible after confirmation (except via the Cash Out feature).

The following rules apply to all betting activity:

• For in-play or live betting, if the internet connection is lost, only bets confirmed on the VS999 server will remain valid.
• If a match is abandoned, postponed, or left undecided, the outcome of the bet will be determined in accordance with VS999's own rules.
• VS999 reserves the right to void any bet where odds were displayed incorrectly due to a technical error.
• If any selection in an accumulator bet is voided, the remaining selections will be recalculated at revised odds.
• VS999 reserves the right to set maximum bet limits on any match or market.

VS999's game odds and casino results are governed by an internationally certified RNG (Random Number Generator). No outcome is predetermined — every result is determined by a completely impartial algorithm.

All bonus offers on VS999 are subject to specific terms and conditions. By claiming a bonus, you agree to its applicable terms. General bonus policy:

• Each bonus offer can only be claimed once — multiple claims on the same offer are not permitted.
• If you withdraw after claiming a bonus without meeting the wagering requirements, the bonus amount will be deducted.
• Only bets placed at or above a specified minimum odds will count toward bonus wagering — generally, bets must be placed at odds of 1.50 or higher.
• Once the wagering requirement on bonus winnings is fulfilled, the amount is converted into real money.
• Bonuses are generally valid for 7–30 days — see the specific bonus page for details.

VS999 reserves the right to modify, suspend, or cancel any bonus offer at any time. If a member is suspected of abusing the bonus system, VS999 may permanently revoke their bonus privileges.

Cashback bonuses are paid as real cash and generally carry no wagering requirements. However, vs999 may apply different terms to specific cashback offers — please read the details of each offer carefully.

VS999 is strongly committed to responsible gaming. Betting is a form of entertainment — we encourage all members not to treat it as a source of income. The following tools are always available in your VS999 account settings:

• Daily, weekly, and monthly deposit limits.
• Daily, weekly, and monthly betting limits.
• Self-Exclusion (Blocking yourself from the platform for a set period).
• Cooling-Off Period (Temporary Break).
• Option to permanently close your account.

Vs999 reserves the right to restrict service to any member we believe is engaging in harmful betting behaviour. This is done solely in the interest of member protection.

VS999 stores members' personal information with the highest level of security. Our data policy is built on the following principles:

• VS999 never sells members' personal information to third parties.
• Your information is used solely for service delivery, KYC verification, and legal compliance purposes.
• All data is stored with SSL 256-bit encryption.
• Payment information is stored separately on high-security servers.
• Members may request to view or delete their personal data at any time.

For our full data policy, visit our Privacy Policy Read the Page.

The following activities are strictly prohibited on VS999. Any violation may result in permanent account closure and forfeiture of deposited funds:

• Placing bets using bots or automated software.
• Abusing the bonus system by using multiple accounts.
• Participating in match fixing or bet manipulation.
• Using VS999 for money laundering or as a channel for funds from illegal sources.
• Attempting to hack or breach the security of VS999's systems.
• Attempting to gain unauthorized access to other members' accounts.
• Operating an account under a false identity.
• Spreading false information in VS999's name or engaging in any fraudulent activity.

VS999 uses advanced technology to automatically detect suspicious activity. If any is identified, the account will be suspended immediately and an investigation will be launched.

Members may request to close their VS999 account at any time by contacting Live Chat or emailing support@vs999.my. All remaining funds must be withdrawn before the account is closed.

VS999 may close or suspend an account for the following reasons:

• Violation of these Terms & Conditions.
• Providing false information during KYC verification.
• If an account remains inactive for an extended period (12 months or more).
• Upon instruction from a legal or regulatory authority.

For any dispute or complaint, contact the VS999 support team first. The team will aim to resolve your issue within 72 hours. If the matter remains unresolved, you may escalate it to VS999's licensing authority.

VS999's decisions are generally final; however, reconsideration is possible in cases of clear technical error. All disputes are handled with the aim of protecting the interests of both the member and VS999.